We are Incredibly Pleased

Dear Cathy – We just wanted to let you know how incredibly pleased we are with our recent experience under your care. We came to you for help, and you more than delivered!

As you know, I was receiving care from another company in our “other” home town. I have been wearing hearing aids for the past eight years. I had originally purchased a pair of CIC’s from this company and was quite happy with them. In time, however, they became more problematic and I was in line for an upgrade to the newer technology. I was then fitted with what I was told was the “best” the marketplace had to offer. They were the newest version of BTE’s from Resound. I wore them for the trial period and based on all my experiences with them, I was unsure that they were in fact, the best I could do.

Upon returning to Scottsdale for the season, we decided to see if there might be other options for us here. Thank goodness we did! We made an appointment for an evaluation and from the first moment, we knew we were in for a completely different experience. Cathy was very accommodating and answered our many questions. She gave me a hearing test and offered up her best choices for me. On my first visit, we left with a trial pair of the Phonak BTE’s she suggested. I knew immediately they were far and away better than the other product. I could hear easily and with no effort. I had several settings I could go to for enhancement of sound. They were a dream come true!!

All of my follow-up visits were with Dr. Hatefi. She is a wonder! She was always kind, patient and very willing to do whatever she could to make sure I was happy. She adapted whatever I wanted into the programs and gave me lots of choices for my dome/earmold fitting. I always left the office feeling well cared for. We never felt anything was too much to ask. My comfort and satisfaction are paramount to them!

The front office was equally in step, and Natalie was always helpful, efficient and anxious to serve. We would not hesitate to recommend AHAC to anyone! They are consummate professionals and are excellent at delivering the best in hearing assistance!

Sincerely,
Nancy and Steven Litvak

We have moved!

We are very excited to announce that our Deer Valley and Scottsdale Road location has moved to enjoy more space and convenience for our patients in the northeast Valley! Our office is now located just south of Pinnacle Peak Road on Miller Road at 7699 E. Pinnacle Peak Road, Suite 105, Scottsdale. It is over 1900 square feet and is very comfortable for our patients. It is easy to find and has ample parking. Our other two Scottsdale locations are still there for our patients in mid and south Scottsdale. Please come by and check it out. We would love to show you around.

I also wanted to give you an update on my experience with using OPN hearing aids. I have worn them for over 2 months now, and I love them more each day. Going to noisy restaurants is no longer a struggle. Having the app on my iPhone and being able to adjust my aids in noisy environments has been amazing. I am also really enjoying my phone conversations directly into my aids. And when I just want to block out the world, I can stream relaxing music from my phone directly to my ears, wirelessly.

If you suspect you have a hearing loss or have not had a hearing test in several years, please take advantage of our free Hearing Assessment through our Wellness Program. We can fit you with the aid that is designed specifically for your type of hearing loss. You will be amazed at how it will change your attitude and your ability to hear the world around you. It will also take the stress out of being in crowded environments, wondering if you will be able to participate in conversations. As a special gift, we are offering a $20 Target Gift Card with every Hearing Assessment.

And for those patients who are not candidates for the invisible Lyric hearing device, we are introducing a daily wearable alternative – the new Phonak VirtoTM B-Titanium: the in-the-ear hearing aid made from titanium. This new technology is the smallest Phonak in-the-ear hearing aid ever! It’s so discreet that nobody will see how well you hear. This invisible device is custom-made to fit perfectly in your ear and because it’s made from medical grade titanium, it is incredibly strong, light and durable. It adapts to every sound environment automatically for excellent hearing performance everywhere. There is no need to manually adjust these hearing aids.

Why not stop by and try out the hearing aids that are right for you? Give us a call today to schedule an appointment with one of our audiologists. We are also offering $500 OFF on a pair of Premium or Ultimate Hearing Aids. You won’t be disappointed!

Valentines Day

For over 35 years, I have had the opportunity to assist my patients to hear better and enjoy the sounds around them to their fullest. Over the past 6 months, I have personally struggled to hear in most noisy restaurants and my family and friends with softer speech. I have nodded in conversations where I was not sure what was being said. I would get home after an evening out with friends and wonder why I was so tired.

I have discovered that it was because I was working so hard to hear them. I know what it is like to be embarrassed to ask someone for the third time, “What did you say?” So for almost 3 weeks, I have been wearing the Oticon OPN hearing instruments. I can hear better in most noisy restaurants and not feel tired by the end of an evening, due to struggling to follow the conversation. Even a mild hearing loss like mine can be improved.

If you suspect you have a hearing loss or have not had a hearing test in several years, please take advantage of our free hearing screening through our Wellness Program. We have new technology in Oticon, in the Phonak rechargeable aids and in Lyric, to now fit all ears regardless of size. We look forward to seeing you to help make the difference in your life, just as this new technology has done for me.

And remember, Valentine’s Day is the perfect holiday to tell someone how much you love them. And what better way than to give them the gift of hearing! We see people every day that are struggling to hear the world around them and can benefit from learning about the options to improve their hearing health. Give a different gift this year…we will help make it happen!

Happy Valentine’s Day and hope to see you soon!

Happy New Year

2017… a great New Year!! This is a time of change, hope and renewal. Many of us make New Year’s resolutions about improving our health. How many make hearing healthcare a part of that resolution? How do we feel when going to a restaurant, social setting, or meeting and miss much of the conversation? Missing out on the important sounds of life affects our stress, frustration, memory and can even be connected to diabetes. A simple hearing screening can provide important information about our hearing health and how it can be corrected.

At Audiology and Hearing Aid Center, we started Mission 1000 two years ago to offer free hearing screenings to any one in our community. Each year, we test over a 1000 individuals who understand the importance of a hearing test. For those who can benefit from hearing aid technology, we offer the Oticon OPN. In the past 6 months, we have made a great impact on many of our patients’ lives. We have had many of our patients report going to very noisy restaurants and easily following the conversation. They have even told us how much they enjoy hearing music again!

Over the holidays, we have heard from many our patients how much better their hearing is now that they are wearing OPNs. Many say they feel younger because they can hear as well as they did when they were growing up. They also have told us that stress and frustration has been reduced and a few have mentioned that we saved their marriage!!

I’m in love with the story of the patient who reported to his Audiologist that because he is wearing OPN hearing aids, he can now hear much better in church. When asked how he enjoyed the sermon, he laughed and told her he was listening to the ballgame through his hearing aids!!! So for those who enjoy streaming music or a movie on their phone, iPad or TV, no one will know what you are listening to.

So, whatever your New Year’s resolutions may be, make your hearing a priority. There are other technology options for those who never want to change a battery again. The Phonak B90R will not require ever opening a battery door or changing a battery ever again. We have up to 8 hours of walk-in hours at our Mountain View office and many hours at our other two locations for cleaning and overall hearing aid checks. If you are in doubt of the performance and quality of your hearing, please schedule a free evaluation. Through January 31, 2017, we are offering free one-week evaluations of new technology and $500 off advanced and premium technology.

All of us at Audiology and Hearing Aid Center wish you a very happy and healthy 2017 and hope to see you in the near future!

Happy Holidays from AHAC

The 2016 Holiday Season is here and always seems to sneak up on us, but this year it came faster than usual. There is so much activity and personal business to attend to that it is easy to forget what this time of year really means. Holiday lights, candles, Christmas trees, and Menorahs represent the celebration of the season and a wonderful time to remember the special people in our lives: family, friends and for AHAC, our wonderful patients. Even with the hustle and bustle of the season happening all around us, it’s important for us to take a moment and reflect.

In looking back on the events of this past year, there have been many positive changes, both at all of our centers and in the audiology arena. One thing remains constant – our goal to be there when you need us, to support you when you are struggling with your hearing health, and to provide the best customer service in the industry. We know there are many options when it comes to making decisions about your hearing health and we thank you for continuing to put your trust in us.

We are very grateful for your patronage. Please remember we are here for you, even at a moment’s notice. We have many new and exciting products to offer and don’t want anyone to go without the opportunity to hear all of the season’s activities, celebrations and the conversations at holiday gatherings.

As we move forward into the New Year, we are hopeful that 2017 will be a year of opportunity, prosperity and most importantly, good health for all of our AHAC family and friends. Have a very joyful Holiday Season and hope to see you soon in the New Year!

With Sincere Thanks

Each year in November, it has become a tradition for us to stop and reflect on the many wonderful things that occurred since the beginning of the year. Thanksgiving time is a great opportunity to extend these thoughts to all of our patients, friends and family! We want to let you know how appreciative we are of the trust you have put in all of us at Audiology and Hearing Aid Center.

2016 Highlights

It is hard to believe that 2016 is coming to a close. Years seem to pass even more quickly with changes happening all around us. After 30 years of being located on Civic Center Road, our south Scottsdale office relocated to Miller Road, just a few miles away. It was time for a change and a facelift for the office. Our patients have been very positive about our new location and share their delight with the staff.

We also have added 2 new staff members to the team; Monique Dimas and Xavier Reese. They are both new to Audiology and Hearing Aid Center this year and are our Patient Care Coordinators. You will see Monique and Xavier at the Mountain View 91st Street Office and if you haven’t met them, be sure to stop by and say hello. We are excited to have them on the team and many patients have complimented the excellent customer service they provide.

We are also continuing to provide FREE hearing screenings to our community through the nationwide project called “Mission 1 Million.” Since hearing loss is the third most common physical condition after arthritis and heart disease, audiologists throughout the U.S. are focused on reaching out to the community every month to test as many patients as possible to reach our goal. And, if we do find that a patient has hearing loss, we are now able to offer a variety of choices to meet every budget.

Remember, we offer Walk-in Hours, so be sure to check out the times and stop by if you need any slight adjustments made to your hearing aids.

And now we give thanks…

And, it is now time for our yearly Thanksgiving tradition of letting you know how grateful we all are for your support and friendship. We would like to acknowledge all of our patients and their families who:

  • Continued to put their trust in our staff and the service we provide
  • Wrote a kind letter, email or thank you card about their experience at our office
  • Attended an event or seminar to learn more about their hearing health and how to make it better
  • Are following us on Facebook – thank you for sharing all of your thoughts and feelings
  • Agreed to voice their thoughts and experience in a video for our website
  • Read one of our SoundByte Newsletters and responded with a kind message
  • Came in for a free hearing screening to help us move toward our goal of “Mission 1 Million”

…and to Oticon for their continued support to our staff, our patients, our practice and for taking the risk and expense on new technology to propel us into the 21st century!
We are all so thankful for your support and patronage. We are here if you need us. Have a wonderful Thanksgiving Holiday – we wish you good health, good food and the company of good friends this holiday season!

Technology Expo

During the month of October, we invite you to participate in our Technology Expo! Take a moment to learn about the latest technology that will finally provide you the ability to keep up with real life and hear all of what is going on around you!

Our most current technology, Oticon’s Opn, has made such a difference in the lives of so many of our patients. Even my Dad, for the first time in years, can now enjoy most conversations in a very noisy restaurant, where he used to struggle all the time. Traditional hearing aids isolate one speaker and suppress all others. Oticon Opn is so fast it can give you access to multiple speakers around you that you want to listen to and reduce noise at the same time. Even in bustling, erratic sound environments, punctuated by multiple speakers, you will be able to quickly process sound sources and confidently participate in social interactions.

We are also very excited to announce that we are accepting pre-orders for the new Belong products by Phonak, including the rechargeable Audeo B-R! Be one of the first to experience the world’s first lithium-ion rechargeable hearing aid and the new AutoSense OS. Here are a few highlights:

  • Better hearing performance and more comfort
  • Unmatched hearing performance in everyday listening situations
  • Simply adapts to every sound environment automatically – no need to manually adjust the aids
  • Lithium-ion allows for years of repeated charging
  • 40% more power than conventional rechargeable batteries
  • Fully charged in 3 hours; ready for 24 hours of hearing

These new products are available at pricing levels for all budgets. Please take a moment and call any of our Scottsdale locations for your personal one-on-one appointment to review the benefits of each product and to see which might be best for your hearing loss.

And we wanted to remind you that this year, Oticon’s 2016 “Hear in Pink” campaign will benefit the National Breast Cancer Coalition (NBCC). During October, Breast Cancer Awareness Month, Oticon will donate a portion of all sales of the special edition pink Oticon Opn and all Oticon Opn hearing aids to NBCC to help find a cure for this horrible disease.

Schedule your appointment by October 31st, as we are offering special savings during the month of October. Hope to see you soon!

Support Breast Cancer Awareness

Did you know that breast cancer represents one out of every three cancers diagnosed in women? This is a remarkable statistic and Oticon Inc. continues to do their part in supporting the cause to help find a cure.

Since 2007, Oticon Inc. has been running national “Hear in Pink” campaigns to help raise funds to support life-saving breast cancer research and 2016 is no different. This year, Oticon’s 2016 “Hear in Pink” campaign will benefit the National Breast Cancer Coalition (NBCC). During the months of September and October, Oticon will donate a portion of all sales of the special edition pink Oticon Opnâ„¢ and all Oticon Opn hearing aids to NBCC to help find a cure for this horrible disease.

We are thrilled to be a part of this campaign as many of our patients are excited about our latest technology offered with Opn. We have been actively fitting patients with these new hearing aids since June and have been extremely excited with our patient feedback.

What our Patients Have to Say About Opn

Babs S. from Scottsdale just recently shared her thoughts: “A friend of mine got the new OPNs and her daughter did not, as she felt her aids were working fine. While they were away, my friend asked her daughter “Isn’t the sound of this rain beautiful?” to which her daughter replied “What rain?” My friend was so grateful that her new hearing aids had given her the feeling of normal hearing!

Here are more thoughts from our patients:

  • “They’re magnificent.” Russell R.
  • “Thank you. You really have made such a difference in his life…and in mine.” Martha E, referring to Wayne.
  • “I love them.” Jay P.
  • “They are really quite remarkable. There is no doubt they produce a very good result.” Richard S.
  • “The Opn’s are a thousand times better than my previous aids.” Marilyn B.

If you are wondering what the latest technology is all about, now offered in Pink, take a moment to watch it. It illustrates just how ground breaking this technology really is and what it offers to our patients. Click here for a simple review of how it works.

$1,000 OFF

We are also pleased to continue to offer the new product release savings through September 30, 2016 – $1,000 OFF 2 Opn hearing devices!! We encourage you to test the Opn in all of your most challenging listening environments and judge the difference for yourself – see what friends and family notice about your hearing. The two-week evaluation is RISK FREE.

If you want to help support the breast cancer cause and learn more about Opn, call any of our 3 locations at your earliest convenience to experience this ease of hearing. You won’t be disappointed.

Patient Responses

You have to hear what patients are saying!

We have been telling you about a breakthrough technology in hearing aids, Oticon Opn. Velox is the extremely fast, precise signal processing platform that powers Oticon Opn and shifts the hearing paradigm to provide meaningful, dynamic sound experiences for listeners.

Please take a moment to watch this video. It illustrates just how ground breaking this technology really is and what it offers to our patients. Click here for a simple review of how it works.

We are also pleased to continue to offer the new product release savings through September 30, 2016 – $1,000 OFF 2 Opn hearing devices!! We encourage you to test the Opn in all of your most challenging listening environments and judge the difference for yourself – see what friends and family notice about your hearing. The two-week evaluation is RISK FREE.

All of our Audiologists have been thrilled with the reaction of our patients and how they are reporting their new ability to hear all the sounds around them. Please call any of our 3 locations at your earliest convenience to experience this ease of hearing. You won’t be disappointed.

Rave Reviews

It’s getting rave reviews!

We have been telling you about a breakthrough technology in hearing aids, Oticon Opn. Velox™ is the extremely fast, precise signal processing platform that powers Oticon Opn™ and shifts the hearing paradigm to provide meaningful, dynamic sound experiences for listeners.

Technologies powered by Velox enable listeners to quickly locate and focus on sounds in noisy environments while still maintaining the full sound picture. Even in bustling, erratic sound environments, punctuated by multiple speakers, you will be able to quickly process sound sources and confidently participate in social interactions.

Over the past few weeks, we have fit over 50 Opn hearing devices. We would like to share some of the amazing comments from our patients.

  • “They’re magnificent. They’re so much better than my old aids, especially in a busy restaurant. Russel R.
  • “Im hearing TV 100% better.” Charles S.
  • “I can hear the hum of my bicycle tires. Conversation is so much easier to follow and my wife is so happy.” J.P.
  • “I can finally hear at work so much better.” Barb A.

This new technology is like nothing we have had available to our patients in the past. We are also pleased to be able to offer the new product release savings through July 30, 2016 – $1,000 OFF 2 Opn hearing devices!! We encourage you to test the Opn in all of your most challenging listening environments and judge the difference for yourself – see what friends and family notice about your hearing. The two-week evaluation is RISK FREE.

All of our Audiologists look forward to the opportunity to offer you quality and clarity of hearing that you have never experienced. Please call any of our 3 locations at your earliest convenience to experience this ease of hearing.